At Caitly, we aim to deliver your orders quickly and safely so you can enjoy timeless fashion without delay.

Order Processing:

• Orders are processed within 1–2 business days after confirmation.
• Orders placed on weekends or public holidays will be processed on the next working day.
• Processing times may be slightly longer during sales or festive periods.

Delivery Time:

Estimated delivery timelines within India:

• Metro Cities: 2–4 business days
• Other Cities: 3–6 business days
• Remote Areas: 5–8 business days

Delivery times may vary depending on location and logistics availability.

Shipping Charges:

• Free shipping on orders above ₹1,000
• Orders below ₹1,000 will include a standard shipping fee of ₹99.

Order Tracking:

Once your order is shipped, you will receive a confirmation email or SMS with a tracking link to monitor your delivery.

Delivery Issues:

Please ensure your shipping address and contact details are correct while placing your order.

For delivery-related queries, contact us at:
support@caitly.com